At no point did John try to sell me on anything…whether the more expensive fix or a new machine. So not only was my vacuum repaired in about 5 minutes, I paid a very reasonable price AND met a really nice guy. We should all be so lucky.
If you have a need to have your vacuum serviced or purchase a new one. This is your first and only stop. He did not oversell me anything – but educated me – that’s what I want when I walk into a store.